As a hospitality manager, maintaining a positive mindset is not just an option, but an essential attribute that can significantly impact the success of your team and the overall guest experience. In this course, we will explore the significance of staying positive in the hospitality industry, its effects on team morale, guest satisfaction, and strategies to cultivate a positive work environment.
Don’t Make Hell Your Home: Surviving Challenging Times
July 21, 2023 (updated July 24, 2023) Published by Patrick
Thank you, Patrick, for putting what we all go through into perspective!